Reviews
“Solved my problem in no time. Excellent service from Jeremy as all other servicemen with Stout.”
“These people are top notch, their customer service is the best in the county. Mike came out for a problem I was having
and found it was a simple issue that the drain was not draining properly. Very thankful that all that was wrong with my system. Mike checked out the unit really good and made sure it was ok. This is the only heat and air company I will do business with because of their customer service. Thank you so much, a customer for life- Thomas”
“We have used Stout for many years and have had excellent service from them. We recently had a new furnace installed, Chance & Carson were great to work with also we appreciated Mike Sides stopping by to see how things were going. We recommend this Company for any of your heating/air services.”
“I called over the weekend during a heat wave and I am not a membership or returnee customer so I understand that it took a day to get an appointment scheduled. But once I did Chad was great. Showed up promptly during the window of time and called ahead to give me a heads up he was coming. Checked out my system, found the issue quickly, explained to me what it was and how I could identify the issue for myself in the future (should I ever want to. I kind of doubt I will but it was interesting to learn). Very personable, very professional, quick and efficient and great pricing!! Love to support a local business doing great work. And apparently they've got a great membership/preventative maintenance program that I'm definitely checking out! Thank you Chad, definitely 5 stars today!”
“Excellent customer service. Very satisfied!”
“GREAT EXPERIENCE, AS USUAL WITH RICHARD S. HE IS VERY THOROUGH AND ANSWERS ALL MY DUMB QUESTIONS. HE LEAVES NOTHING TO CHANCE.”
“I couldn’t ask for anything better with Stout and Alex. Alex was very proficient and knowledgeable. He told me everything he had done and the condition of my equipment, answered all questions I had and showed me a few things that I wanted to know how to do. I’m so very happy I now have a maintenance contract to keep my system in great working order.”
“Drew was, as always, very professional, knowledgeable, and courteous. He diagnosed and fixed the problem quickly.”
“As always, the customer service was great. The install went as planned, with the exception of the weather. I had the best service from beginning to end with all the people involved. The crew kept me informed through the whole process. Several recommendations have been made to friends looking for a reliable heat and air company. Stout has been my heat and air company for over 25 years, I wouldn’t use any other company.”