Jeremy Mauldin
Jeremy Mauldin
Service Tech
26 Reviews
“Jeremy did excellent job as always. He’s the best.”
“Jeremy and his trainee did a great job checking my two units. He is very knowledgeable,and they were very efficient.”
“Always professional kind and reviews all the maintenance done for service. We are so happy we use Stout Heating and Air for our heating and air unit.”
“We had Jeremy out to diagnose an HVAC issue on 4/4. He put a new capacitor on. This helped the air blow cold for a brief time. Our basement then started to flood the following day (4/5) due to a clogged drain line which was exacerbated by insulation inside the AC coil area that had gotten sucked onto the backside of the coils. Everything was frozen up & leaking. Jeremy took apart the system to allow it to dry and told us to call the main office on Monday for a "one time maintenance" on the system. He said he'd come back out once everything had dried out to put it back together, glue down the insulation, and get everything up and running again. He left, we felt good about the interaction and were sure he'd come back the following week to help. He left the system wide open and non-functional which was fine because he said he'd come back to resolve it. We followed his instruction and called Stout's main office and asked for him to come back and finish the job. They insisted that they couldn't come for weeks and that Jeremy's story was different than ours. Incredibly strange! We'll need to find a new HVAC company to step in and finish up the mess that's in our basement. All of this is after spending thousands with the company on a brand new Trane furnace system just months earlier. All while our home is on the market and showings are happening. What in the world?!”
“As always honest. I appreciate their commitment to customers and the truth. Highly recommend Stout to all my friends and family. Thank you Jeremy for your promptness and expertise.”
“Another great experience with the PM's at my home and my daughter's home as well. Jeremy Mauldin did a great job checking out the systems, and then doing a thorough job of cleaning and washing down the units. He also noted some items that I needed to keep an eye on my daughter's unit, as it is an older system. Thanks for jobs, well done.”
“Very pleased with Jeremy and his training partner today.
So, my 27 yo system's blower motor pooped out. While Jeremy was here, I asked also to replace what needs doing, clean the blower wheel, inspect everything as the last time, and so he did. While he was here, I also asked for a complete a/c inspection and he had to update a couple of parts there, so I am a happy person not having to worry about those items at a later time.
Both visits, Jeremy was on time. Work was done within the time limit he set, and he arrived on time. After the work was done, he checked to make sure everything was reading correctly, cleaned up his work area and we took care of "business."
Hopefully, I do not want to see any more visits for at least 5 years! The next one, I plan not to be in this house, but who knows? If I have to buy a replacement system, I'll have Stout be the first to price one for me and possibly earn my business again.
Thanks again, Jeremy and Partner..
You work, attitude, efforts and ethic is noted, and appreciated!”
“Jeremy was prompt, efficient, and helpful with questions I had. I appreciate his knowledge and professionalism. I feel confident that my unit was serviced and that I can possibly increase its life!”
“Jeremy Mauldin serviced my air conditioners yesterday, Feb 24, 2025. He is an excellent technician and did a super job. He’s got to be a valuable employee! Thank you, Jeremy.”
“Jeremy cleaned and serviced boiler wheel on the air handler. H is very knowledgeable and professional. Always providing service with a smile.”