Drew Covington
Drew Covington
Service Technician
116 Reviews
“We have always used Stout for our heating and cooling needs. They are dependable and courteous and always here when we need them. Our technician Drew Covington is knowledgeable and always has our best interest in mind.”
“I always ask for Drew for all my maintenance calls. He is always on time, calls ahead of time and is so kind and pleasant. He always takes his time and does a thorough job. I have been doing business with Stout for close to 40 years. They installed a heat pump system at my last home and after moving here, they installed new system when I needed it. I will always go back to Stout for any of my HVAC needs.”
“Drew arrived, he patiently listened as I told him what the unit was doing. It was making a whooshing sound as the unit ignited. He ran a few tests, then removed the safety cover to clean the gas orifices. Apparently the passages were not completely open and allowed too much gas to build up before ignition. Whooshing sound. After testing in started fine. Cycled through fine. Turned up the thermostat inside the house. Cycled out fine. He assured us that there were safety stops that would shut the unit down before anything bad would happen. At this point all is good. Drew is a very nice representative for Stout. He did a good job.”
“We love Drew!! He fixes everything!!”
“Drew was on time, very professional, thorough in his work and he made certain that we understood his assessment of our home system and he asked us if we had any questions or concerns we did not understand . He is a fine employee!”
“Drew was very prompt. Friendly. Got furnace going quickly. Just hope it keeps going!”
“Drew Covington was punctual, professional, and courteous. Excellent service was provided.”
“Maintenance was quickly and efficiently done by a friendly professional technician. Drew knows our system's ins and outs and efficiently checks out the three heat pumps, as well as, the two dehumidifiers. Some of these are in tight spaces that he navigates well.”
“quick n efficient service w/knowledge included.”